Questions
Frequently asked
How far ahead should I order?
At least 6 weeks before your event — earlier in peak season (May–October). If you're closer than that, ask: rush orders depend on our calendar and may carry a fee.
Can I change a design's colours or fonts?
Yes. Every design is a starting point — colours, fonts, wording and layout can all change at no extra cost.
What if I don't know what I want yet?
Send a few photos you like, your colours or your invitation, and we'll suggest designs that fit.
How do proofs work?
You'll get a digital proof to review, with three rounds of changes included. Please check names, spelling and dates carefully — once approved, the order goes to print and can't be changed.
When do you need my seating list?
Four weeks before your event. A spreadsheet works best; we'll format it and send a proof.
What size seating chart do I need?
For 100+ guests we recommend at least 3' × 6'. Over 175 guests, two boards side by side.
What materials do you offer?
Rigid foam core (our most popular, budget-friendly option) and 3mm acrylic for a glossy, modern look. Menus, table numbers and place cards are printed on heavy cardstock.
How do the signs stand up?
On an easel, or with a self-standing backing we can add when you order.
Do you deliver?
Pickup in Hamilton is free. Delivery is available to Burlington, Oakville, Stoney Creek, Ancaster, Grimsby, Niagara, Brantford for a fee based on distance.
How do I pay?
A 50% deposit reserves your date and the balance is due before pickup. We send a secure card payment link; e-Transfer also works.
Do you do events other than weddings?
Yes — engagements, showers, birthdays, baptisms, religious and cultural celebrations, celebrations of life and corporate events.